Hi, I'm Mosi Mwamba
IT Specialist
Dynamic Information Technology Specialist with extensive experience in network administration, system management, and technical support. Currently pursuing CCNP Security Professional certification.
Dynamic Information Technology Specialist with extensive experience in network administration, system management, and technical support. Currently pursuing CCNP Security Professional certification.
I am a dedicated IT professional with a passion for technology and problem-solving. Throughout my career, I have successfully managed complex network infrastructures, implemented system upgrades, and provided exceptional technical support to clients and colleagues.
My experience spans various environments, from large corporate settings to specialized technical roles. I excel at diagnosing and troubleshooting technical issues, configuring network equipment, and ensuring smooth operations of IT systems.
Currently, I am enhancing my expertise by studying for certification as a CCNP Security Professional, which will further strengthen my capabilities in network security and protection.
View My ExperienceBeyond technical skills, I pride myself on strong emotional intelligence, which enhances my ability to work effectively with teams and clients.
Overall Score: EIQ score = 127 (Percentile score = 96)
"Your score on this assessment is fairly good. Overall, you are quite capable of understanding and dealing with emotions."
Leveraged the cutting-edge Oracle-based database system to meticulously enter and track the receiving of raw materials and packaging, ensuring accurate record-keeping and streamlined operational processes. In this role, I played a pivotal role in ensuring the smooth functioning of warehouse operations at a large factory.
Coached clients through diagnosing and troubleshooting technical issues via telephone. Utilized Microsoft Active Directory to assign user group access and unlock accounts. Guided clients through web browser configuration, Java updates, and security updates to enable VPN access to remote servers. Assisted clients with setup of local LAN printers with assignment of IP addresses.
Managed Microsoft Exchange account creation and administration. Provided technical assistance to staff in the implementation and utilization of client tracking database, as well as data management.
Coordinated all agency computer hardware and software purchases. Upgraded 4 multi-platform LANs to a centralized WAN utilizing Microsoft 2000 Server. Served as company liaison and finalized purchases with AT&T for multiple high-speed connections. Organized new office building with over one hundred employees telecommunications setup, managed Nortel Meridian II system, configured phone system, moved phones, voice mail setup and trained employees in usage.
Successfully managed multi-LAN merge from Windows NT and Novell Netware to Windows 2003 WAN.
Organized new office building with over one hundred employees telecommunications setup.
Served as company liaison and finalized purchases with AT&T for multiple high-speed connections.
Currently studying for certification as a Cisco Certified Network Professional (CCNP) Security, enhancing expertise in network security infrastructure, security policies, and threat defense mechanisms.
Clarkston, Georgia
470-716-0806
mosi_m@gmx.com